Summary
The city is allocating $883,206 from enterprise reserves to replace its utility billing software and cover first-year SaaS fees, aiming to streamline billing and add features like AI chat and automated payments.
At a glance
- Total mentions
- 3
- Last 30 days
- 0
Discussed at 2 meetings in the last 60 days; most recently Sep 15, 2026.
Impact analysis
$883,206 allocated from enterprise fund reserves.
City utility customers and administration through modernized billing and customer service tools.
Residents who prefer receiving traditional paper utility bills if electronic-only mandates are enforced without exemptions.
Mentions & discussions (3)
Logan Municipal Council — September 15, 2026
Logan City is upgrading its utility billing software and implementing SaaS solutions, funded by enterprise reserves. The transition aims to streamline billing and introduce modern customer service features.
CLOSED SESSION - To Consider administration's request for a Closed Session to discuss potential litigation and potential property acquisition/eminent domain — September 1, 2026
The city is allocating $883,206 from enterprise reserves to replace its utility billing software and cover first-year SaaS fees, aiming to streamline billing and add features like AI chat and automated payments.
Logan Municipal Council — September 1, 2026
The city is upgrading its utility billing software and transitioning to SaaS hosting, backed by an $883,206 budget adjustment. The change aims to introduce new customer service features and potential paperless billing savings.
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